Support and Maintenance
“There is place in the world for any business that takes care of its customers – after the sale.” - Harvey MacKay
We understand that maintaining software is essential in order to have an uninterrupted service for your business.
We offer solutions depending on your needs for short or long term and also budget oriented.
Choosing Syncode you know that you will have a seamlessly transition into a quality Support & Maintainance that will make you achieve your goals.
Support & Maintenance Types
Preventive Maintenance
Preventive Maintenance is assessing and fixing the problem before it happens and its achieved by regular inspections.
Corrective Maintenance
Corrective Maintenance is initiated when a problem is discovered while fixing another issue or Scheduled maintenance
Scheduled maintenance
Scheduled maintenance is best described as a calendar-based preventive maintenance tasks. These are scheduled monthly, yearly or based to clients need.
Deferred maintenance
Deferred maintenance is a different type of maintenance that defects and inspections are placed in a backlog due to limited budget and resources. This can be money saving for low priority projects.
What We Do
Cost optimization
Optimizing IT support expenses with a team of experts with transparency.
Development Support
We can offer development support or DevOps support for your product.
Backup and Recovery
We can guarantee your regular backups and rapid recovery in case of disaster.
Documentations
We provide a regular report and documentation of the quality of your product.